Privacy Policy

Last updated: 10 July 2026

1. Who We Are

Scantru ("we", "us", "our") is a mobile application that analyses food labels to provide personalised safety scores. This policy explains how we collect, use, and protect your information.

2. Information We Collect

Health Profile Data — Your health conditions, allergens, dietary preferences, and country selection. This data is primarily stored on your device. If you create an account, it is securely synced to our servers.

Scan Data — Photos of ingredient labels are processed to extract text. We do not permanently store your label images on our servers.

Account Data — If you create an account, we store your email address and a secure authentication token.

Device Information — A limited, anonymous device identifier used solely for rate limiting and abuse prevention. We do not track your location.

3. How We Use Your Information

To analyse ingredients and generate personalised safety scores
To sync your health profile and scan history across sessions (if signed in)
To enforce fair-use scan limits and prevent abuse
To process subscription payments via Google Play
To send you transactional emails (e.g. password reset)

4. What We Don't Do

We never sell your personal data to third parties
We do not share your health profile with advertisers
We do not use your data for targeted advertising profiling

5. Third-Party Services

We use the following categories of third-party services to operate the App:

Advertising — The free plan shows ads via Google AdMob, which may collect device identifiers per its own privacy policy.
Payments — Subscription payments are processed securely through Google Play.
Analytics & Infrastructure — We use industry-standard cloud services for authentication, data storage, and email delivery. These providers are bound by their own privacy policies and data processing agreements.

6. Data Retention

Your health profile and scan history are stored on your device. Server-side data (such as your account and submitted reports) is retained while your account is active. You can request deletion of your account and all associated data at any time by contacting us.

7. Data Security

All data is transmitted over encrypted connections (HTTPS). We follow industry-standard security practices including encryption at rest. Your health profile is stored locally on your device and is only transmitted securely when you sign in to sync.

8. Children's Privacy

Scantru is not directed at children under 13. We do not knowingly collect data from children under 13.

9. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us at support@scantru.com.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes through the app or via email.

11. Contact Us

If you have questions about this privacy policy, contact us at support@scantru.com.